Administrative Manager (Graduate Trainee)
- Date
Today
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Job Type:
Full-Time
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Company:
TrueLINK Integrated Services
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Experience:
2 years
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City:
Lagos
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We draw on our 10-year heritage to serve private, institutional
and corporate clients worldwide, as well as retail clients in Nigeria.
Our business strategy is centered on our pre-eminent global wealth
management businesses and our leading universal bank in Nigeria.
Together with a client-focused Investment Bank and a strong,
well-diversified Global Asset Management business, we will expand our
premier wealth management franchise and drive further growth across the
Group.
Job Description:
The Administrative Manager is responsible to be the local administrative leader for the branch including managing facilities and administrative support (e.g., CSAs, BOAs). As the Administrative Manager you may perform delegated supervisory functions and approvals and authorizations for your branch as well as for the complex.
Note: Administrative Managers can not supervise or review any activities of their on-site Branch Manager or Complex Director Line Manager Complex Administrative Manager.
Responsibilities:
Apply now Job Description:
The Administrative Manager is responsible to be the local administrative leader for the branch including managing facilities and administrative support (e.g., CSAs, BOAs). As the Administrative Manager you may perform delegated supervisory functions and approvals and authorizations for your branch as well as for the complex.
Note: Administrative Managers can not supervise or review any activities of their on-site Branch Manager or Complex Director Line Manager Complex Administrative Manager.
Responsibilities:
- Manage branch administration, including branch facilities and provide administrative support as needed for the Complex Admin Manager (e.g., HR processes, facilities, P&L, technology liaison, new employee on-boarding,disaster recovery, etc.).
- Recruit, select, on board, train and manage administrative support staff (e.g., CSAs, BOAs) in your location and may manage administrative support team in Associate branches where no Admin Manager is present.
- Conduct performance reviews and make personnel decisions such as compensation and promotions of administrative support staff in accordance with firm policy.
- Coach and educate all employees on administrative policies and procedures.
- Implement service excellence standards, including coaching and educating administrative support staff on the Client Experience best practices.
- May perform delegated supervision functions and approvals for the branch / complex (e.g., BMSS, email review, ECAR, etc.) as well as delegated approvals and authorizations.
- Escalate supervisory issues to the Complex when necessary; follow-up locally on issues identified by complex supervisors.
- Support and drive strategic firm initiatives.
- Partner with Complex Administrative Manager and Home Office to address any management or staffing issues.
- 3 years of experience with a leading financial institution.
- Relevant management experience in branch operations.
- High School Diploma or equivalent required; College Degree recommended.
- Judgment and decision-making.
- Managing and developing people.
- Drive and commitment.
- Working in partnership.
- Leverages resources and delegates effectively.
- Creates a positive branch business culture.
- FINRA Registrations: Series 9 and 10.
- Life and Health Insurance licenses, required if supervising this business.
- UBS is an Equal Opportunity Employer.
- We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
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